Supply Chain Segmentation

Supply Chain Segmentation aims at aligning a portfolio of products, customers and suppliers as well as internal processes or policies so that different customer channels are served by different, precisely tailored supply chains. The result of successful Supply Chain Segmentation is optimized customer service, profitability and working capital for each segment and for the company as a whole.

In a worst-case situation the “one-size-fits-all” approach will not meet any customers requirements but creates additional costs and inventory.

Does this sound familiar?

I have lower service levels than my competition, despite having higher stock.

I do not understand why some of my items are out of stock, while I am buries in stock for others at the same time.

We have long lead times, high cycle stocks and are facing constant troubleshooting.

Despite investing a lot of time and effort into our forecasting process, we only have low overall accuracy for our forecasts.

We experience long lead times and mediocre service levels from our suppliers.

Common pain points in Supply Chain Segmentation.

Does this sound familiar?

  • Demand forecasting tools require continuous maintenance from experts, and implementation and maintenance are expensive.
  • I do not have the expertise to do accurate forecasting, nor the time to maintain demand tools (and I do not want to employ someone fulltime to do so).
  • I do not have the know-how to continuously update my M/L forecasting models to volatile (VUCA) realities.
  • I don’t have the know-how to interpret the data and take action on these insights.
  • I do not have the right tools to apply modern algorithms beyond statistical forecasting.


Segment specific service level targets

Detailed and parameter optimized inventory policies

Increase planning quality through suitable planning approach

Target high OEE and low-cycle stocks through detailed manufacturing

Differentiated sourcing improves supply chain responsiveness and efficiency

Increase customer revenue through customization

How it works

Supply chain segmentation comprises not only the optimization of some tasks in one segment, it provides a complete supply chain approach: from the goal setting to operational processes including planning , sourcing, production, distribution & returning materials.

We identify the supply chain segments, evaluate the best supply chain concepts for each process step and combine this to a supply chain approach for each segment.

Variety of variants Demand pattern
In the first step specific segmentation criteria are collected in a workshop and completed by standard supply chain criteria. Based on the criteria and their attributes the data collection is started to provide a fact base for the segmentation process.

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